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IT

Software error/bug

Make sure bug reports don’t get lost in the shuffle of Slack messages. This workflow will help your employees file issues and report outages in the exact format your team needs. Use askSpoke’s smart defaults to assign to the right teams, or customize this workflow to match your organization’s process.

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Questions

  • When did problems start?

  • What browser do you use?

  • Have you tried an Incognito window?

Tasks

  • Check system logs

    Assigned to:

    Request assignee

  • Attempt to replicate

    Assigned to:

    Request assignee

  • Troubleshoot directly with user

    Assigned to:

    Request assignee

Additional templates

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