Enterprise service desk for today’s modern workforce
Convenient conversational ticketing
Employees effortlessly make requests where they already work—in Slack, Teams, via email, web, or SMS too. Internal support agents instantly convert them into tickets.Learn more
Dual action Enterprise AI
User-savvy AI automatically answers employee’s questions with relevant answers and content based on status, location and team.
Go beyond auto-resolution with machine learning that automates repetitive agents tasks, like triage, classification, prioritization, assignment and more.