askSpoke was built from the ground up with chat support in mind. With our AI-powered Chatbot in Slack, up to 50% of request are auto-resolved.
Employees can ask questions and get answers on-demand, using AI that learns over time — whether some quick instructions, a link into your HRIS system, or a simple PDF.
Need more than a quick answer? askSpoke will walk you through filing a custom request — and automatically help label the type of issue, file it under the right team, and assign it to someone.
Get updates on existing requests and post replies directly from Slack using threads.
Use our app action to instantly turn any existing Slack message into a new askSpoke request.
Using askSpoke, teams can manage incoming requests, send private notes, and add to the knowledge base.