Spoke was built from the ground up with chat support in mind. Making a new request is as simple as sending a message to our A.I.-powered chatbot, which will automatically suggest possible answers and help file new issues.
Employees can ask questions and get answers on-demand, using A.I. that learns over time — whether some quick instructions, a link into your HRIS system, or a simple PDF.
Need more than a quick answer? Spoke will walk you through filing a custom request — and automatically help label the type of issue, file it under the right team, and assign it to someone.
Get updates on existing requests and post replies directly from Slack using threads.
Use our app action to instantly turn any existing Slack message into a new Spoke request.
Using Spoke, teams can manage incoming requests, send private notes, and add to the knowledge base.