Security

Customer data safety and security is our top priority.  This is something we take very seriously. At Spoke we have built and implemented industry-grade security features for our application, systems, and networks to ensure customer data is protected. And we continue to make Spoke more secure, any input or feedback on our security is greatly appreciated. Please email us at security@askspoke.com

We follow secure development practices to build and ship our product features.  We are continuously investing in infrastructure and product features to provide better security and access controls to our customers.

Application & Product security

Infrastructure security

Secure Practices

GDPR

The EU General Data Protection Regulation (GDPR) is a new comprehensive EU data privacy law. It took effect on on May 25, 2018. At Spoke we have taken various steps to give customers confidence that the use of Spoke’s products and services will be consistent with the GDPR:

Name Activity
Google, Inc. Cloud Service Provider
MongoDB, Inc. Cloud-based Hosted Database
Mailgun Technologies, Inc. Cloud-based Email Service Provider
Intercom, Inc. Cloud-based Customer Support Services
Stripe, Inc. Cloud-based Payment Processor
Fullstory, Inc. Cloud-based User Behaviour Analytics Services
Salesforce, Inc. Cloud-based Customer Relationship Management
Twilio, Inc. Cloud-based SMS Services
Mixpanel, Inc. Cloud-based Analytics Services
Cloudinary, Inc. Cloud-based File Storage Services
Elasticsearch, Inc. Cloud-based Logging Services
LogsHero Ltd. Cloud-based Logging Services
Astar Technologies Pvt. Ltd. Testing & QA services
Stitch, Inc. Cloud-based Analytics Pipeline Services

As Spoke grows, our subprocessors may change and we will notify customer of any updates in accordance with our contractual obligations. We will keep this list here on this page updated. Our DPA is available upon request. Please email compliance@askspoke.com for a copy or if you have any other questions about security or privacy.

Last Updated | July 31, 2018

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