Standard
$ 4

per employee, per month.
billed annually

Plus
$ 6

per employee, per month.
billed annually

Enterprise
Find out about custom pricing
Contact us
Custom packages include:
  • Volume pricing

  • Dedicated Customer Success Manager

  • askSpoke-facilitated pilot program

  • Custom implementation plan

  • Training

FAQ

  • How quickly can the chatbot start answering employee questions?

    askSpoke can start answering employee questions over Slack, email, SMS, and the web app within minutes of setting up askSpoke.

  • How much training is required to learn how to use askSpoke?

    Support teams learn to use askSpoke very quickly, as it has the familiar elements of a help desk system—ticketing and knowledge base software—in a design that sets new standards for simplicity and ease-of-use.

    Your employees will take to askSpoke right away, as we’ve designed it to be intuitive, handle natural language questions, and work in all the places they already live: chat, email, SMS, and the web.

  • How does askSpoke know how to answer employee questions?

    askSpoke responds to employee questions based on your responses to previous questions and on information you’ve added to its knowledge base. We’ve made it really easy to add all kinds of content to askSpoke’s knowledge base, including nicely-formatted text, files, links, and Google Docs.

  • What communication channels does askSpoke support?

    Currently, askSpoke allows you to manage requests received over Slack, email, SMS, and the web. We’re looking into supporting other chat apps like Microsoft Teams in the future.

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