Standard
$ 4

per employee, per month.
billed annually

Plus
$ 6

per employee, per month.
billed annually

Enterprise
Find out about
custom pricing
Contact us

FAQ

  • How quickly can the chatbot start answering employee questions?

    Spoke can start answering employee questions over Slack, email, SMS, and the web app within minutes of setting up Spoke.

  • How much training is required to learn how to use Spoke?

    Support teams learn to use Spoke very quickly, as it has the familiar elements of a help desk system—ticketing and knowledge base software—in a design that sets new standards for simplicity and ease-of-use.

    Your employees will take to Spoke right away, as we’ve designed it to be intuitive, handle natural language questions, and work in all the places they already live: chat, email, SMS, and the web.

  • How does Spoke know how to answer employee questions?

    Spoke responds to employee questions based on your responses to previous questions and on information you’ve added to its knowledge base. We’ve made it really easy to add all kinds of content to Spoke’s knowledge base, including nicely-formatted text, files, links, and Google Docs.

  • What communication channels does Spoke support?

    Currently, Spoke allows you to manage requests received over Slack, email, SMS, and the web. We’re looking into supporting other chat apps like Microsoft Teams in the future.

“New hires always have the same set of five or ten questions that they ask, so all of a sudden that’s 25-45 minutes of real-time I get back.”

Heidi from Scoot

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