A.I. powered ticketing software

Everything you need to manage requests, including an A.I. chatbot for self-service, simple ticketing, and an integrated knowledge base.

Simple, smart ticketing software

  • A.I. self-service chatbot

    Employees quickly and easily get the info they need, day or night, over Slack, email, SMS, and more.

  • Simple ticketing

    Whether a ticket is submitted via email, Slack, or even SMS, Spoke keeps everything organized.

  • Helpful knowledge base

    Regardless of where information lives, Spoke makes it easy to add and find all types of content to answer common employee questions.

  • Easy installation

    There’s no special training or technical skills required to install or use Spoke. Plus, it’s versatile enough for any team that manages requests.

  • Privacy and security

    You control your privacy and access settings, and we keep your data safe. We continuously evaluate our procedures to keep your data secure.

  • Dedicated support

    Get friendly help and best practices from our Customer Success team and comprehensive resources from our support center.

Powerful IT ticketing automation

Spoke's A.I. powered self-service chatbot gives you more interruption-free time to get things done by giving employees the information they need, quickly and easily. It's like growing your IT team without growing your headcount.

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“Spoke requires so little effort to explain to new users, that I have more time to actually solve their issue, rather than train them on how to engage with IT.”

Carl Mahoney, IT Support Specialist

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