A.I. powered ticketing software

Everything you need to manage requests, including an A.I. chatbot for self-service, simple ticketing, and an integrated knowledge base.

Simple, smart ticketing software

  • A.I. self-service chatbot

    Employees quickly and easily get the info they need, day or night, over Slack, email, SMS, and more.

  • Simple ticketing

    Whether a ticket is submitted via email, Slack, or even SMS, Spoke keeps everything organized.

  • Helpful knowledge base

    Regardless of where information lives, Spoke makes it easy to add and find all types of content to answer common employee questions.

  • Easy installation

    There’s no special training or technical skills required to install or use Spoke. Plus, it’s versatile enough for any team that manages requests.

  • Privacy and security

    You control your privacy and access settings, and we keep your data safe. We continuously evaluate our procedures to keep your data secure.

  • Dedicated support

    Get friendly help and best practices from our Customer Success team and comprehensive resources from our support center.

Powerful IT ticketing automation

Spoke's A.I. powered self-service chatbot gives you more interruption-free time to get things done by giving employees the information they need, quickly and easily. It's like growing your IT team without growing your headcount.

ui example

“Spoke requires so little effort to explain to new users, that I have more time to actually solve their issue, rather than train them on how to engage with IT.”

Carl Mahoney, IT Support Specialist
DoorDash

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