Our modern ticketing system uses AI to give your employees access to the information and services they need. HR and IT teams using Spoke resolve requests up to 80% faster.
Join these forward-thinking teams using Spoke
“With Spoke’s Slack integration, I can click a button and make any DM into a ticket.”
“People are helped by Spoke and we’re not even involved in the process most of the time.”
“I’ve really been enjoying Spoke, especially request types. I’ve used many other systems and I love it.”
“I evaluated many competitors in the knowledge base space, and Spoke came out as the top performer.”
Give your colleagues the ability to ask questions and receive answers across multiple channels — Slack, email, web browser, SMS, and more. Employees don’t have to use tools they aren’t familiar with, increasing engagement and helping your company resolve more requests.
Tired of answering “What’s the WiFi password?” Spoke auto-resolves more than 40% of requests using AI, and the more you use Spoke, the smarter the machine learning gets. When you don’t need to worry about answering the same FAQ over and over again, you and your team can focus on more important tasks.
Spoke’s powerful and intuitive ticketing system, integrated knowledge base, and automated workflows help you to fly through requests. Review, assign, and resolve tickets quickly – and view analytics to see how well you and your team are performing.
Our dynamic customer success team is here to help you the entire way.
“StockX has to handle team members’ requests efficiently. Spoke’s ticketing system requires minimal setup and works with our existing systems. Spoke had knowledge base features built in. In months, Spoke was auto-closing 35% of our tickets. Spoke consistently finds new ways to meet our needs.”
TJ Swoveland, System Administrator
StockX
