• IT

    Open Requests15

    Auto resolve rate28%

    Avg resolution time1d

  • HR

    Open Requests31

    Auto resolve rate45%

    Avg resolution time6h

    Privacy enabled

  • Office Management

    Open Requests1

    Auto resolve rate33%

    Avg resolution time1.5h

    Auto delegation enabled

  • Party Planning Committee

    Open Requests3

    Auto resolve rate68%

    Avg resolution time3h

One place to manage requests for all of your teams

Spoke is designed for all of the teams that respond to frequent requests and questions from employees: IT, Office Management, Operations, People Ops, HR, Facilities… even the Party Planning Committee. There’s one installation for everyone.

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A design you can enjoy right away—without a tech degree

If you’ve ever had to use a “traditional” ticketing system, managing requests with Spoke will feel positively refreshing.

No confusing forms, mysterious features, or complex workflows. It’s clean and intuitive, so there’s no special training or technical chops required.

A friendly bot that responds to requests for you

Spoke’s AI gives you time back by automatically finding the answers to common questions and responding to employees with the info they need.

If Spoke doesn’t know the answer, it intelligently assigns a ticket to the right team. As tickets get resolved, Spoke gets smarter about responding to and routing requests.

Self-service your employees will actually use

Slack, email, SMS, and more—employees can ask Spoke questions wherever they already are. No more having to remember a URL or go digging around in an outdated knowledge base.

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An integrated knowledge base that stays fresh

It’s easy to add anything to Spoke’s knowledge base: text, URLs, and documents.

Plus, Spoke’s AI identifies outdated clutter in the knowledge base so it can serve up fresh, useful info to your employees.


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Company onboarding doc

New employee handbook + some basic things like vacation days

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Shared with Google Drive


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Get fewer interruptions and happier, more productive employees